Data Protection & Your Rights
mpo33 is committed to protecting the personal information of every member. This Privacy Policy explains exactly what data we collect, how we use it, who we share it with, and how you can exercise your rights over your own information.
Effective Date: 1 January 2026 | Last Reviewed: 1 January 2026Our Privacy Commitments
All data transmitted between your device and mpo33 is protected by 256-bit SSL encryption. Your personal details, account credentials, and financial information are never transmitted in plain text.
mpo33 stores member data on secured, access-controlled servers. Personal and financial data is encrypted at rest. Access is restricted to authorised personnel on a strict need-to-know basis.
mpo33 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with vetted service partners as described in this Policy, and only to the minimum extent necessary.
You have the right to access, correct, and in certain circumstances request deletion of your personal data held by mpo33. All data-rights requests are handled within 30 calendar days of receipt.
mpo33 uses cookies solely for platform functionality, session management, and aggregate analytics. We do not deploy third-party advertising trackers. Cookie preferences can be managed in your browser settings.
mpo33 retains personal data only for as long as is necessary for the purposes described in this Policy or as required by applicable regulatory and anti-money-laundering obligations. Retention periods are specified per data category in Section 8.
Contents
This Privacy Policy ("Policy") describes how mpo33 ("we", "us", "our", "the Platform") collects, uses, stores, and discloses personal information about individuals who visit or register on the mpo33 website at mpo33.pro ("the Site"). This Policy forms part of the mpo33 Terms & Conditions and should be read alongside them. By using the mpo33 platform, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described here, please do not use the Platform.
mpo33 takes the privacy of its members seriously. The Platform is designed primarily for English-preference players based in Indonesia, and we recognise that many of our members trust us with sensitive personal and financial information in the course of using our services. This Policy sets out, in plain language, exactly how we handle that information and what rights you have in relation to it.
mpo33 operates as an internationally oriented online gaming and sports betting platform. In the course of providing services — including sportsbook betting, live casino, slots, togel (Indonesia's traditional numbers lottery), Domino QQ, and Sakong — mpo33 necessarily collects and processes personal data. We do so with the minimum data collection principle in mind: we collect only what we need, use it only for defined purposes, and retain it only for as long as required.
If you have any questions about this Policy or about how mpo33 handles your data, please contact our Data Support team at [email protected] or via live chat. All data enquiries are acknowledged within 24 hours and resolved within 30 calendar days.
| Term | Meaning |
|---|---|
| Personal Data | Any information that identifies or could reasonably identify a living individual, directly or in combination with other data. |
| Processing | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, and deletion. |
| Data Controller | mpo33, which determines the purposes and means of processing your Personal Data. |
| Data Processor | A third party that processes Personal Data on behalf of mpo33, under contract and subject to mpo33's instructions. |
| Member / User | Any individual who has registered a mpo33 account or who uses the mpo33 platform in any capacity. |
| KYC Data | Identity and document verification data collected as part of the Know Your Customer process, including government-issued ID documents and proof of address. |
| Cookies | Small data files stored on a user's device by the mpo33 website to enable functionality, maintain session state, and collect aggregate usage analytics. |
| AML | Anti-Money Laundering — the regulatory and compliance framework governing the detection and prevention of financial crime that mpo33 is obligated to apply. |
mpo33 collects the following categories of personal data in the course of operating the Platform:
When you create a mpo33 account, we collect your chosen username, email address, mobile phone number, date of birth, and the password you set (stored in irreversibly hashed form — we never store passwords in plain text).
As part of our KYC and AML obligations, we may collect copies of government-issued identification documents (KTP, SIM, or passport), proof of residential address, and selfie photographs holding the submitted documents. This data is collected from members who reach applicable verification thresholds or who are selected for routine compliance screening.
We collect records of all deposits, withdrawals, and account balance movements on the Platform, together with the associated payment method details (bank account numbers, e-wallet identifiers such as OVO or DANA account references, and transaction reference numbers). We do not store full bank card numbers or full bank account numbers — only masked identifiers sufficient for transaction matching and dispute resolution.
We collect data about how you use the mpo33 platform, including pages visited, games played, bets placed, bet amounts, session durations, login timestamps, and navigation patterns. This data is used for platform improvement, fraud detection, and responsible gaming monitoring.
We automatically collect certain technical information when you access the Platform, including your IP address, browser type and version, operating system, device type, screen resolution, and referring URL. This data is used for security monitoring, fraud prevention, and aggregate analytics.
When you contact mpo33 customer support via live chat or email, we retain records of those communications, including the content of messages, timestamps, and the agent who handled your query. This data is retained for quality assurance, dispute resolution, and regulatory compliance purposes.
If you use mpo33's responsible gaming tools — such as setting deposit limits, activating a cooling-off period, or requesting self-exclusion — we record your preferences and the dates on which they were applied. This data is used solely to enforce those preferences and is never used for marketing purposes.
mpo33 collects personal data through the following means:
mpo33 processes your personal data on the following lawful bases:
| Lawful Basis | When It Applies |
|---|---|
| Contractual necessity | Processing required to register your account, process deposits and withdrawals, settle bets, and deliver the services you have signed up for. |
| Legal obligation | Processing required to comply with AML obligations, KYC requirements, and any lawful regulatory or law-enforcement request. |
| Legitimate interests | Fraud prevention, platform security, responsible gaming monitoring, service improvement, and aggregate analytics — where these interests are not overridden by your privacy rights. |
| Consent | Where we send you optional promotional communications (if you have opted in). You may withdraw consent at any time by contacting support or updating your notification preferences. |
mpo33 uses the personal data it collects for the following specific purposes:
We do not use your personal data for: selling or licensing to third-party marketers, building advertising profiles for use on other platforms, automated decision-making that produces legal or similarly significant effects without human review, or any purpose not described in this Policy.
mpo33 does not sell, rent, or trade your personal data. We share personal data only in the following circumstances and only to the minimum extent necessary:
To process deposits and withdrawals, mpo33 shares necessary transaction data with Indonesian banking and e-wallet partners, including BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, OVO, DANA, GoPay, ShopeePay, and LinkAja. These partners process data under their own privacy policies and applicable Indonesian banking regulations.
mpo33 may engage third-party identity verification and fraud prevention services to assist with KYC processing and security monitoring. These providers act as Data Processors under contract with mpo33 and may only process your data in accordance with mpo33's instructions and this Policy.
Game studios and live casino technology providers (including Pragmatic Play, Evolution Gaming, PG Soft, NetEnt, Microgaming, and others) may receive limited session and gameplay data necessary to deliver their games and certify game fairness. These providers are not permitted to use this data for independent marketing or profiling purposes.
mpo33 will disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by a lawful order, court order, or mandatory regulatory obligation. Where legally permissible, mpo33 will notify the affected member of such a disclosure request.
In the event of a merger, acquisition, or sale of all or part of mpo33's business, member data may be transferred to the acquiring entity as part of that transaction. Affected members will be notified in advance and the acquiring entity will be required to honour this Privacy Policy or provide members with the opportunity to delete their accounts.
No Third-Party Marketing: mpo33 does not share your personal data with third-party advertisers, data brokers, or marketing agencies. Your data is used solely for the purposes described in this Policy.
mpo33 retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, or for as long as required by applicable legal and regulatory obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of active account + 5 years after closure | AML / regulatory compliance |
| KYC documents | 5 years from date of submission | AML legal obligation |
| Financial transaction records | 5 years from transaction date | AML / financial records obligation |
| Betting and gameplay records | 3 years from account closure | Dispute resolution / legitimate interests |
| Customer support communications | 2 years from last interaction | Quality assurance / dispute resolution |
| Device and technical logs | 12 months on a rolling basis | Security / fraud prevention |
| Responsible gaming preferences | Duration of account + 5 years after closure | Regulatory / member protection |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent management compliance |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual.
mpo33 uses the following categories of cookies on the Platform:
mpo33 does not deploy third-party advertising cookies, social media tracking pixels, or cross-site behavioural profiling technologies. We do not use cookies to build advertising profiles or share browsing data with ad networks.
You can manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in to the mpo33 Platform. Instructions for managing cookies in major browsers are available via your browser's help documentation. For most members, the default browser settings are appropriate and no action is required.
mpo33 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
While mpo33 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You can contribute to the security of your account by using a strong, unique password and by keeping your login credentials confidential. See Section 4.3 of the mpo33 Terms & Conditions for further guidance on account security responsibilities.
As a mpo33 member, you have the following rights in relation to your personal data. To exercise any of these rights, contact mpo33 at [email protected] or via live chat. mpo33 will respond within 30 calendar days of receiving a valid request.
Request a copy of the personal data mpo33 holds about you, together with information about how it is being used.
Request correction of any inaccurate or incomplete personal data mpo33 holds about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that mpo33 restrict processing of your data while a dispute about its accuracy or lawfulness is being resolved.
Request a structured, machine-readable copy of personal data you have provided to mpo33, where processing is based on your consent or contract.
Object to processing of your personal data where mpo33 relies on legitimate interests as its lawful basis, or where data is used for direct marketing purposes.
Note on Retention Obligations: Some deletion and restriction requests may not be fully honoured where mpo33 is required by applicable AML regulations or other legal obligations to retain certain data for a minimum period. In such cases, mpo33 will explain which data must be retained and for how long.
The mpo33 platform is strictly intended for adults aged 21 years and over. mpo33 does not knowingly collect personal data from individuals under the age of 21. Age verification is applied at registration and as part of the KYC process.
If mpo33 becomes aware that it has inadvertently collected personal data from a person under 21 years of age, it will delete that data promptly, close the associated account, and void any transactions associated with it. If you are a parent or guardian and believe your child has registered on the mpo33 platform, please contact us immediately at [email protected].
The mpo33 platform may contain references to third-party services such as game providers and payment processors. These third parties operate under their own privacy policies, which mpo33 does not control. mpo33 is not responsible for the privacy practices of any third-party service. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of mpo33.
mpo33 operates an internationally distributed platform infrastructure. As a result, your personal data may be stored or processed on servers located outside Indonesia. Where data is transferred internationally, mpo33 ensures that appropriate safeguards are in place — including contractual protections with all Data Processors — to ensure your data receives a standard of protection consistent with this Policy.
By using the mpo33 platform and agreeing to this Policy, you acknowledge and consent to the transfer of your personal data to mpo33's hosting and processing infrastructure on the terms described above.
mpo33 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. Material changes will be communicated to registered members via email or via a prominent notice on the Platform at least 7 calendar days before the amended Policy takes effect.
The effective date at the top of this Policy will always reflect the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the mpo33 platform after the effective date of any update constitutes your acceptance of the revised Policy.
For all privacy-related enquiries, data-rights requests, or concerns about how mpo33 handles your personal data, please contact us through the following channels:
mpo33 does not charge a fee for handling standard data-rights requests. Where a request is manifestly unfounded or excessive, mpo33 reserves the right to charge a reasonable administrative fee or decline the request, with written explanation provided to the requestor.
Explore mpo33
With your data handled securely and transparently, explore everything mpo33 has to offer — sportsbook betting, live casino, 500+ slots, togel, Domino QQ, and Sakong. All in IDR, all via local Indonesian banks and e-wallets. 21+ only.
Questions about your data? Visit our FAQ page or contact support via live chat anytime.